Privacy verklaring

Collected Personal Data

We do our utmost to protect your data. We need personal data to guarantee our services to you. My Orthopedics processes this personal data because you use our services and/or because you provide it to us yourself.

For what purpose and on what basis do we process personal data

My Orthopedics processes your personal data for the following purposes

  • Providing and billing our services;
  • To be able to contact you, if necessary, by telephone or e-mail, in order to perform our services;
  • Taking measures to improve the service and providing information or offers;
  • To deliver goods and services to you;
    We analyze your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.


My Orthopedics takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of misuse, please contact us at


Our website and/or service does not intend to collect data about website visitors under the age of 18. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 18. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

Retention period, data and access

As soon as your service with us ends, we store some data on the basis of the statutory retention period. We delete data that is no longer needed. After the legal retention period, we destroy all data.

You have the right to inspect the data we have about you after you have terminated the service with us. You can submit a request for inspection, correction or deletion via To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. We advise you to make your passport photo and citizen service number (BSN) black on the copy. This is to protect your privacy. My Orthopedics will respond to your request as soon as possible, and at the latest within four weeks.

Share with others

My Orthopedics only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. My Orthopedics remains responsible for these processing operations.

Website visit data

We receive data that we receive based on your visit to our website. Examples of this are cookies. We use this information to get a better picture of our customers and to develop and adapt our services and website to your personal preferences.

On the site we use Google Analytics to analyze the operation of the site and to measure the efficiency of traffic sources. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google’s behalf. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided.

Cookies, or similar techniques, that we use

My Orthopedics uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. My Orthopedics uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it.

In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser. For an explanation, see:

Social sharing option

Our website includes a button to promote (“like”) or share web pages on the social network Facebook. This button works through pieces of code that come from Facebook itself. Cookies are placed through this code. We have no influence on that. Read Facebook’s privacy statement (which can change regularly) to read what they do with your (personal) data that they process via these cookies.